Privacy Policy

This policy explains how Kaamyup Private Limited ("Kwazy", "we", "us") collects, uses and protects your personal data when you use the Kwazy website at kwazy.ai, the Kwazy app and mini-apps built on it (the "Platform"), and when you buy Kwazy merchandise (the "Store"). By using the Platform or the Store you agree to this policy.

1. Data we collect

When you join the waitlist

• Your name and email address.
• Referral information, such as who invited you.

When you use the Kwazy app

• Account details: name, username, profile photo and bio.
• Content you create or share: apps, prompts, messages, images, comments and reactions.
• Social activity: who you follow, apps you play and invites you send.

When you buy merch

• Name, shipping and billing address, and email.
• Order details: products, sizes, amounts, GST details and order history.
• Payment information is processed directly by our payment partners (for example Razorpay or Shopify Payments). We do not store your full card, UPI or bank details.

Collected automatically

• Device and browser type, IP address, approximate location (city level), pages viewed and referring links.
• Cookies and similar technologies, used to keep you signed in, remember your cart and measure site usage.

2. How we use your data

• To run the waitlist and send your beta invite.
• To create and operate your account and let you build, share and play apps with friends.
• To process, ship and support your merch orders, including returns, exchanges and refunds.
• To send product updates, drops and offers. You can opt out at any time.
• To keep the Platform safe, prevent fraud and abuse, and enforce our Terms of Use.
• To understand how people use Kwazy and improve it.
• To meet legal, tax and accounting obligations.

We process your data based on your consent, or where the law allows it for these legitimate uses. We do not sell your personal data.

3. Who we share it with

• Service providers who help us run Kwazy: cloud hosting, databases, analytics, email.
• AI model providers that process prompts and content you submit when building apps, only to generate your results.
• Payment gateways to process merch payments and refunds.
• Logistics and courier partners to deliver your orders (name and address only).
• Other users, when you share apps or content publicly or with friends.
• Authorities, when required by law or to protect the rights and safety of our users.

Some providers may process data outside India. When they do, we require them to protect it to the standard of this policy and Indian law.

4. How long we keep it

We keep your data only as long as needed for the purposes above. Waitlist data is kept until launch plus 12 months, or until you ask us to delete it. Account data is kept while your account is active. Order and invoice records are kept for up to 8 years to meet tax and accounting laws.

5. Your rights

Under the Digital Personal Data Protection Act, 2023, you can:

• Ask for a summary of the personal data we hold about you and how we use it.
• Ask us to correct, complete, update or delete your data.
• Withdraw your consent at any time. This does not affect processing done before you withdraw.
• Nominate another person to exercise your rights if you die or are unable to.
• Raise a grievance with us, and then with the Data Protection Board of India.

To use any of these rights, email hello@kwazy.ai. We will reply within 30 days.

6. Children

Kwazy is meant for people aged 18 and over. Users under 18 may use it only with verifiable consent from a parent or guardian. We do not track or target advertising at children. If you think a child has shared data with us without consent, contact us and we will delete it.

7. Security

We use reasonable safeguards such as encryption in transit, access controls and regular reviews to protect your data. No system is fully secure. If a breach affects you, we will notify you and the authorities as required by law.

8. Cookies

You can block or delete cookies in your browser settings. Some features, such as staying signed in or keeping your cart, may not work without them.

9. Grievance Officer

[Grievance Officer name]
Kaamyup Private Limited, [Registered office address, City, State, PIN], India
Email: hello@kwazy.ai

We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

10. Changes to this policy

We may update this policy from time to time. We will post the new version here with a new date, and tell you by email or in the app if the changes are significant.